Proudly local, Gold Coast · Hinterland · South Brisbane · Northern NSW
IT Support, Done Properly

Reliable IT support for Gold Coast homes & businesses.

Down-to-earth, no-jargon IT help for Gold Coast & South Brisbane homes and small businesses, on-site or remote, with clear pricing and real local expertise.

4.8 on Google Reviews
4.8 / 5.0
Rated on Google Reviews
Same-day available
Fast response, no runaround
Local & independent
Gold Coast based, no overseas helpdesks
On-site or remote
Help wherever you are

Built for homes & small businesses

From the family computer to your whole office network, we've got a plan that fits.

RESIDENTIAL

Home tech, sorted with patience

Friendly, step-by-step help for the whole household, and we'll never make you feel silly for asking.

  • Computers, Wi-Fi, email & smartphones
  • Smart home, cameras & doorbells
  • Backups, security & one-on-one training
From $125
Clear, upfront pricing
Book a visit
BUSINESS

Ad-hoc support, no commitment

One-off IT help for businesses that don't need a monthly plan, book a single session for any issue.

  • Troubleshooting & repairs
  • Network, devices & email setup
  • No lock-in, no ongoing fees
From $200
Per session · on-site or remote
Book a session
BUSINESS PLANS

Keep your business running

Onsite and remote IT support for local small businesses, proactive, ongoing care that keeps your tech running smoothly.

  • Networking, Wi-Fi, email & backups
  • Security reviews & cloud setup
  • Priority response on support plans
From $349/mo
Discounted hourly rate on any extras
Get started

Help in 3 easy steps

No call centres, no runaround, just a real local tech who turns up and gets it sorted.

1

Book online or call

Pick a time that suits you, or call and have a chat about what’s going on.

2

We diagnose it

On-site or remotely, we find the real problem and explain it in plain English.

3

Problem solved

We fix it, walk you through what we did, and make sure you’re happy before we leave.

Trusted by Gold Coast homes & businesses.

4.8 / 5.0
65 Google reviews
C
Christeena Richens
4 months ago

I run a body corp for multiple housing estates and Rob has been helping keep things running for me for the last few years. Hes always prompt and attentive and nothing is ever too difficult. Anything ive needed so far for my businesses hes been able to fix for me and I would highly recommend him to any other business owner.

Z
Zina Thomson
8 months ago

Rob initially came out because I was having issues with my mouse and keyboard not working. Upon his review, it took him only 10 minutes to diagnose that the issue wasnt with my mouse OR keyboard but actually my computer. He really showed his attention to detail and experience with computers! He then recommended a product to replace my old computer and organised for me to speak with a sales consultant at Harvey Norman to get everything I needed. I feel really taken care of and understood and it overall has been a really great experience. I wouldn't hesitate to recommend him in the future or to have him around to help us again!

A
Anne Krupa
a year ago

Rob is extremely knowledgeable, incredibly patient and after a week of no internet had it running in an hour. He also installed security on my devices. I have no hesitation in recommending Rob to anyone who asks and if I need tech support in the future I absolutely will call Rob.

J
Jamal Charmand
2 years ago

I would like to express my sincere gratitude to GC Tech Services for their exceptional assistance. They went above and beyond to help me and took the time to further educate me on their amazing computer technology skills. I am truly impressed by their expertise and dedication. I am grateful for their prompt service in setting up my printer quickly and restoring my computer to full functionality within an hour. Their efficiency and professionalism are truly commendable. I highly recommend them to anyone in need of reliable and top-notch tech services.

B
Barney McGrath
a year ago

Rob is a lovely polite human being, he absolutely knows what he's doing. Booking appointments are easy, and his punctuality is guaranteed. I would recommend the services of GC Tech to anybody.

C
Carole McDonald
a year ago

Rob came and helped me sort out my emails on Good Friday without any hassle, he was professional and helped me with each of my queries. I'm very pleased with how much he is able to do and how skilled with tech he is. I'll be using him for anything tech related in the future. Thanks Rob.

C
Cristine Quinn
a year ago

Highly recommend Rob — he set up my new laptop which is used for business purposes. It was crucial that I didn't lose information in the transfer from old computer to new so I felt more comfortable having a professional handle this. He was polite, patient and thorough and everything went smoothly. I would not hesitate to call on Rob for tech support again.

R
Russell Jean
2 years ago

Rob from GC Tech Services is great. He listens to the problem then gets in to fix the problem whilst involving me in what he is doing and explaining everything along the way. If I do call out it will be to Rob as I have full confidence in him to fix the problem, in a timely manner. He is a great bloke to boot!!

G
Grant Newby
2 years ago

Rob was by far the least geeky IT person we have dealt with. No fuss, no question was too dumb, just a thoroughly professional, down to earth person to assist us with all our IT queries. I would not hesitate to recommend Rob to all.

B
Brett Gay
a year ago

I am from the older generation and it's hard to keep up with technology but it is a necessary evil in today's world. When I retired and moved to the GC and was setting myself up I called Rob to help me with the new computer, printer etc. He was very patient and understanding and spoke to me so I could understand without going too fast. I have had him back a few times for some training and it is well worth while. He is very reasonably priced and I highly recommend him to anyone who needs tech support.

C
Christeena Richens
4 months ago

I run a body corp for multiple housing estates and Rob has been helping keep things running for me for the last few years. Hes always prompt and attentive and nothing is ever too difficult. Anything ive needed so far for my businesses hes been able to fix for me and I would highly recommend him to any other business owner.

Z
Zina Thomson
8 months ago

Rob initially came out because I was having issues with my mouse and keyboard not working. Upon his review, it took him only 10 minutes to diagnose that the issue wasnt with my mouse OR keyboard but actually my computer. He really showed his attention to detail and experience with computers! He then recommended a product to replace my old computer and organised for me to speak with a sales consultant at Harvey Norman to get everything I needed. I feel really taken care of and understood and it overall has been a really great experience. I wouldn't hesitate to recommend him in the future or to have him around to help us again!

A
Anne Krupa
a year ago

Rob is extremely knowledgeable, incredibly patient and after a week of no internet had it running in an hour. He also installed security on my devices. I have no hesitation in recommending Rob to anyone who asks and if I need tech support in the future I absolutely will call Rob.

J
Jamal Charmand
2 years ago

I would like to express my sincere gratitude to GC Tech Services for their exceptional assistance. They went above and beyond to help me and took the time to further educate me on their amazing computer technology skills. I am truly impressed by their expertise and dedication. I am grateful for their prompt service in setting up my printer quickly and restoring my computer to full functionality within an hour. Their efficiency and professionalism are truly commendable. I highly recommend them to anyone in need of reliable and top-notch tech services.

B
Barney McGrath
a year ago

Rob is a lovely polite human being, he absolutely knows what he's doing. Booking appointments are easy, and his punctuality is guaranteed. I would recommend the services of GC Tech to anybody.

C
Carole McDonald
a year ago

Rob came and helped me sort out my emails on Good Friday without any hassle, he was professional and helped me with each of my queries. I'm very pleased with how much he is able to do and how skilled with tech he is. I'll be using him for anything tech related in the future. Thanks Rob.

C
Cristine Quinn
a year ago

Highly recommend Rob — he set up my new laptop which is used for business purposes. It was crucial that I didn't lose information in the transfer from old computer to new so I felt more comfortable having a professional handle this. He was polite, patient and thorough and everything went smoothly. I would not hesitate to call on Rob for tech support again.

R
Russell Jean
2 years ago

Rob from GC Tech Services is great. He listens to the problem then gets in to fix the problem whilst involving me in what he is doing and explaining everything along the way. If I do call out it will be to Rob as I have full confidence in him to fix the problem, in a timely manner. He is a great bloke to boot!!

G
Grant Newby
2 years ago

Rob was by far the least geeky IT person we have dealt with. No fuss, no question was too dumb, just a thoroughly professional, down to earth person to assist us with all our IT queries. I would not hesitate to recommend Rob to all.

B
Brett Gay
a year ago

I am from the older generation and it's hard to keep up with technology but it is a necessary evil in today's world. When I retired and moved to the GC and was setting myself up I called Rob to help me with the new computer, printer etc. He was very patient and understanding and spoke to me so I could understand without going too fast. I have had him back a few times for some training and it is well worth while. He is very reasonably priced and I highly recommend him to anyone who needs tech support.

Ready when you are

Let's get your tech sorted.

Book online in under a minute, or give us a call. On-site across the Gold Coast & South Brisbane, or remote anywhere, clear pricing, real local expertise, and a friendly face every time.