Call us today on:
0447788990
Issue with email? (homes & small business)
New email setup & migration (without the mess)
We add your accounts to Outlook/Gmail/Apple Mail, choose IMAP or Exchange for proper syncing, move old mail/folders across, and keep calendars/contacts intact.
GC Tech tip: Before migrating, clean up large folders (Sent/Trash) and empty Deleted Items. Your migration goes faster, and errors drop.
Passwords, MFA & account recovery
Locked out or stuck at verification? We reset passwords safely, sort out two-step logins (SMS/app keys), update backup emails/phones, and remove old devices that keep asking for codes.
GC Tech tip: Save app-based codes (Microsoft/Google Authenticator or 1Password/Bitwarden) on a second device so you’re not stranded.
Send and receive errors & sync loops
“Cannot connect to server”, “something went wrong”, or mail that won’t refresh? Often it’s a bad profile, outdated server settings, or conflicting rules. We repair profiles, refresh certificates and fix IMAP folder mapping so everything syncs cleanly.
GC Tech tip: If Outlook is looping, toggle Work Offline, close Outlook, reboot, then reopen and switch Work Offline off.
Stuck in Outbox & large attachments
Big files choke email. We set OneDrive/Google Drive/Dropbox links with proper share permissions so your message sends first go, and raise provider limits where possible.
GC Tech tip: Under ~20 MB usually sends; above that, upload to cloud and insert a link. Avoid .zip on sensitive mail... many filters block it.
Mailbox full & storage clean-ups
Quota exceeded? We find the real space hogs (Sent Items, Drafts, and giant attachments), auto-archive safely, and enable server-side archiving on Microsoft 365/Google Workspace.
GC Tech tip: Sort your mailbox by size and delete/re-file the biggest 50 items, you’ll often free gigabytes in minutes.
Spam, junk & missing emails
We fix over-aggressive filters and rules that silently file mail away. For businesses, we adjust spam thresholds and allow lists/deny lists correctly.
GC Tech tip: Mark wanted mail as Not Junk and add the sender to Safe senders/Contacts; check Rules for anything moving mail behind your back.
Folders, search, Outlook & Apple Mail performance
Slow search or missing results? We rebuild indexes, purge corrupt cache files, and streamline oversized PST/OST databases.
GC Tech tip: In Outlook, go File → Options → Search → Indexing Options and rebuild. Keep your OST/PST under ~10–20 GB for best speed.
Security & privacy made simple
We enable two-step login, review connected apps, and check mail-forwarding rules (a common hack path). We also turn on alerting for sign-ins from new locations/devices.
GC Tech tip: If something looks phishy, don’t click—forward the email as an attachment to your provider’s abuse address and report it in your client.
Got questions?
Not sure where to start? Send us a quick message with your email service/app and the problem. We’ll tell you the fastest, most affordable fix. No difficult to understand tech jargon.
