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Email help (Outlook, Gmail, Apple Mail)

Emails not sending, stuck syncing, or vanishing into spam? We help Gold Coast homes and small businesses fix email fast, either on-site or via a quick remote session. Fixed-price options, friendly service, and same-day, where possible.

Issue with email? (homes & small business)

New email setup & migration (without the mess)

We add your accounts to Outlook/Gmail/Apple Mail, choose IMAP or Exchange for proper syncing, move old mail/folders across, and keep calendars/contacts intact.


GC Tech tip: Before migrating, clean up large folders (Sent/Trash) and empty Deleted Items. Your migration goes faster, and errors drop.

Passwords, MFA & account recovery

Locked out or stuck at verification? We reset passwords safely, sort out two-step logins (SMS/app keys), update backup emails/phones, and remove old devices that keep asking for codes.


GC Tech tip: Save app-based codes (Microsoft/Google Authenticator or 1Password/Bitwarden) on a second device so you’re not stranded.

Send and receive errors & sync loops

“Cannot connect to server”, “something went wrong”, or mail that won’t refresh? Often it’s a bad profile, outdated server settings, or conflicting rules. We repair profiles, refresh certificates and fix IMAP folder mapping so everything syncs cleanly.


GC Tech tip: If Outlook is looping, toggle Work Offline, close Outlook, reboot, then reopen and switch Work Offline off.

Stuck in Outbox & large attachments

Big files choke email. We set OneDrive/Google Drive/Dropbox links with proper share permissions so your message sends first go, and raise provider limits where possible.


GC Tech tip: Under ~20 MB usually sends; above that, upload to cloud and insert a link. Avoid .zip on sensitive mail... many filters block it.

Mailbox full & storage clean-ups

Quota exceeded? We find the real space hogs (Sent Items, Drafts, and giant attachments), auto-archive safely, and enable server-side archiving on Microsoft 365/Google Workspace.


GC Tech tip: Sort your mailbox by size and delete/re-file the biggest 50 items, you’ll often free gigabytes in minutes.

Spam, junk & missing emails

We fix over-aggressive filters and rules that silently file mail away. For businesses, we adjust spam thresholds and allow lists/deny lists correctly.


GC Tech tip: Mark wanted mail as Not Junk and add the sender to Safe senders/Contacts; check Rules for anything moving mail behind your back.

Folders, search, Outlook & Apple Mail performance

Slow search or missing results? We rebuild indexes, purge corrupt cache files, and streamline oversized PST/OST databases.


GC Tech tip: In Outlook, go File → Options → Search → Indexing Options and rebuild. Keep your OST/PST under ~10–20 GB for best speed.

Security & privacy made simple

We enable two-step login, review connected apps, and check mail-forwarding rules (a common hack path). We also turn on alerting for sign-ins from new locations/devices.


GC Tech tip: If something looks phishy, don’t click—forward the email as an attachment to your provider’s abuse address and report it in your client.

Got questions?

​Not sure where to start? Send us a quick message with your email service/app and the problem. We’ll tell you the fastest, most affordable fix. No difficult to understand tech jargon.

Ready to book?

Use the button below to book your spot today, we have in-home or remote sessions available

Reliable tech, every time.

ABN: 16 378 963 301

GC Tech Services  2025

Proudly servicing the Gold Coast, Hinterland, South Brisbane and Northern NSW.

Contact:

Mobile: 0447 788 990

Email: info@gctechservices.com

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